Privacy Policy

Last Updated: September 3, 2025

This Privacy Policy ("Policy") describes how Xcel Sustainability ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our services through our website, www.xcelsustainability.com (the "Site"). By using our Site, you agree to the collection, use and disclosure of your information as described in this Policy.

What is Covered by This Privacy Policy?

This Policy covers our handling of personal information we collect when you access or use our Site. It does not apply to the practices of companies we do not own or control or to individuals we do not manage.

Who Collects & Uses Your Personal Information?

Xcel Sustainability, a B2B sustainability services provider, collects and uses your personal information to operate our business and provide our services to you.

Why Do We Collect Your Personal Information?

We collect your personal information to:

• Provide, operate and maintain our B2B sustainability services.

• Understand and analyze your needs to tailor our services, such as The 360° Environmental Footprint Report and The Green Strategy Roadmap.

• Communicate with you directly, including for customer service and to provide you with information about our services.

• Prevent fraud and enhance the security of our Site.

• Comply with legal obligations and resolve any disputes we may have.

What Personal Information Do We Collect?

The types of personal information we collect depend on how you interact with our Site. When we use the term "personal information," we are referring to information that identifies, relates to, or can be associated with you or your company. This includes:

1. Information We Collect Directly from You:

When you fill out the "Contact Us" form on our Site, you provide us with:

• Your name

• Your company name

• Your email address

• The information you choose to include in the "How can we help you?" field.

2. Information We Collect Automatically:

When you visit our Site, we may automatically collect usage data through cookies and similar technologies. This can include your IP address, browser information, and details about your network connection and interaction with the Site. This data helps us improve our website's functionality and security.

When Do We Collect Your Personal Information?

We collect your personal information when you:

• Visit our Site.

• Contact us using the "Contact Us" form.

• Subscribe to our newsletter or other communications.

How Do We Collect Your Personal Information?

We collect personal information:

• Directly from you when you provide it to us via the "Contact Us" form.

• Automatically as you navigate through our Site using cookies and other tracking technologies.

Who Are Our Third-Party Sources?

Our third-party sources may include:

• Analytics providers who help us understand our website traffic.

• IT and hosting service providers who support the technical operation of our Site.

For How Long Do We Keep Your Personal Information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements.

How Do We Protect Your Personal Information?

We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

With Whom Do We Share Your Personal Information?

We may share your personal information with:

• Vendors and service providers who perform services on our behalf, such as web hosting and data analysis.

• Legal authorities, as required by law.

• Third parties in the event of a merger, acquisition or sale of assets.

How Do We Address the Privacy of Children?

Our services are intended for a professional business audience. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information from our files.

Can the Privacy Policy Change?

We may update this Privacy Policy from time to time. We will post the revised Policy on the Site and update the "Last Updated" date. We encourage you to review it periodically.

Do We Use Cookies or Other Online Tracking Technologies?

Yes, we use cookies and similar technologies to improve your experience on our Site. You can manage your cookie preferences through your browser settings.

How Can You Contact Us?

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Email: shriya@xcelsustainability.com